Luxxxe Privacy Policy
At Luxxxe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information:
• Contact Information: Full name, email address, phone number, and mailing address.
• Payment Information: Credit/debit card details, billing address, and payment transaction information.
• Account Information: Username, password, account preferences, and purchase history.
• Communication Data: Feedback, inquiries, customer service interactions, and correspondence.
1.2. Non Personal Information:
• Device and Usage Data: IP address, browser type, operating system, device type, and usage patterns.
• Cookies and Tracking Technologies: Information collected via cookies, web beacons, pixel tags, and other tracking technologies.
2. How We Use Your Information
2.1. Personal Information:
• Order Processing: To process, fulfill, and deliver your orders, including payment verification and shipping.
• Customer Support: To provide assistance, answer inquiries, and handle customer service requests.
• Marketing And Promotions: To send you newsletters, promotional offers, and other marketing communications (you can opt out at any time).
• Account Management: To create, manage, and maintain your account, including password recovery and account verification.
• Personalization: To tailor content, product recommendations, and special offers based on your preferences and browsing history.
• Legal Compliance: To comply with legal obligations, respond to legal processes, and protect our rights and property.
2.2. Non Personal Information
• Website Optimization: To analyze website usage and improve our website, products and services.
• Security Monitoring: To detect and prevent fraud, unauthorized access and other security issues.
• Statistical Analysis: To generate aggregated data and insights for business and marketing purposes.
3. Information Sharing and Disclosure
3.1. Third-Party Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, marketing, and data analysis. These providers are required to protect your information and use it solely for the services they provide.
3.2. Legal Obligations:
We may disclose your information if required by law, court order, or government request. This includes disclosing information to comply with legal processes, enforce our terms and conditions, and protect the rights, property, and safety of Luxxxe, our customers, and others.
3.3. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.4. Consent-Based Sharing:
We may share your information with third parties if you have provided explicit consent for us to do so.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
5. Your Rights
5.1 Access and Correction:
You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer support.
5.2 Deletion:
You can request the deletion of your personal information. We will comply with your request, subject to legal and contractual obligations.
5.3 Opt-Out:
You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
5.4 Data Portability:
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
5.5 Restriction of Processing: You have the right to request the restriction of processing your personal information under certain conditions.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
7. Children's Privacy
Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website and services after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Luxxxe Customer Support
• Email: support@luxxxe.com
• Phone: 877-258-9993
• Address: PO Box 19079 Anaheim CA 92817
By using Luxxxe's website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.