Each Luxxxe product comes with a comprehensive user manual that includes detailed instructions for use, care, and maintenance. If you have misplaced your manual, you can download a digital copy from our website’s support section.

Due to the intimate nature of our products, we cannot accept returns or exchanges once the packaging has been opened. However, if you receive a defective or damaged item, please contact our customer support team within 30 days of purchase, and we will assist you with a replacement.

If you have any questions or need assistance, please contact our customer support team at support@luxxxe.com. We’re here to help with any inquiries about our products, orders, or any other concerns you may have.

Shipping times vary depending on your location, but we strive to process and ship orders as quickly as possible. All Luxxxe products are shipped in plain, discreet packaging to ensure your privacy.

Luxxxe is committed to environmental sustainability. We use eco-friendly materials and packaging and encourage responsible disposal and recycling of our products. Please refer to our Safety and Environmental Disclosure for more details on our commitment to the environment.